CMS+(TM) FAQ

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Admin
1.
Q:
How can I change the session lock timeout?
A:
The system is by default locked after 10 minutes of idle time. You may change it through the following steps: 1. Go to Admin > Clinic Settings > Clinic Settings 2. Click "Edit Clinic Setting" ......
2.
Q:
How can I change the session timeout of Tomcat?
A:
To increase the timeout value in Tomcat: 1. Please locate the following section in [Tomcat_home]/conf/web.xml:     <session-config>        &n......
3.
Q:
Why tag in template not be replaced with data after modified template?
A:
This can be happen when using mutiple font formats within one tag, something like {instruction} ,or even only one bracket in differernt format like {instruction}  still trigge......
4.
Q:
How can I print multiple labels within a large paper such like A4 size?
A:
By default labels are printed on separate small label page, but how about when you only have large paper like A4? For this case we also provide a way to print multiple labels within one large page,&n......
5.
Q:
How can I change the item in Vital Sign and Medical Background?
A:
Only the users with administrator role can update the information. Following are the steps: 1. User can go to Admin page 2. Select Consultation -> Customized Field   A. To update the optio......
6.
Q:
How can I change the role of the user?
A:
1. Login with administrator account 2. Go to the Admin page, and select User -> User on the configuration list on left hand side. 3. Double click on the User 4. Add/Remove the roles in Roles sel......
7.
Q:
How can the prescription charge auto added in the billing item?
A:
User can create a charge item which copy the prescription amont. User should have the administrator right to edit the charge item. Following are the steps: 1. Go to Admin page, select Billing & ......