CMS+(TM) FAQ

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1.
Q:
How to set the default printer in CMS?
A:
1. Click the "Settings..." in the bottom right corner in CMS  2. Set the document printer and label printer as desired.
2.
Q:
Why is CMS running so slow?
A:
If you are not CMS/DCMS on cloud user, it can be caused by running the CMS server for too long. It is suggested to restart the CMS server
3.
Q:
Why I can't use CMS?
A:
If the error message is: You can first check if the "Apache Tomcat" is running in Serivces.exe Find "Apache Tomcat" and check if it is running If is not running, restart the "Apache Tomcat"
4.
Q:
Why I can’t find CMS in desktop?
A:
v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false fal......
5.
Q:
What isTeamViewer used for and is it secure?
A:
TeamViewer is used to do remote installation/support/maintainance for the CMS users. The steps are:   1. User download and install the TeamViewer program (http://teamviewer.com/en/index......
6.
Q:
How to find the server ip / hostname?
A:
To find the server ip, go through the following steps at server: 1. Start -> Run 2. Type "cmd" 3. Type "ipconfig" 4. Find the ip corresponding to your network card   To find the server h......
7.
Q:
How to renew the CMS 3.0 certificate if expired?
A:
PDF / MS Word